Lack of feedback on my ***** dispute.

My complaint still not resolved I recently experienced an issue with Vodacom regarding a contract allegedly initiated under my name. After receiving a call from their consultan I was asked to explain my issue again of which i found it more frustrating but i did hoping it will help to speed up the process. However, there is no feedback they just went silent.

Concerns - *Lack of transparency*: Vodacom has not provided clear information about who initiated the contract under my name. - *Incorrect delivery address*: According to Vodacom's records, a laptop was delivered to an address that is not mine.

Request I would appreciate it if Vodacom could:

- *Investigate this matter*: Determine who initiated the contract and take necessary actions to resolve the issue. - *Provide a clear explanation*: Inform me about the findings of their investigation and the steps taken to prevent similar incidents in the future.

I look forward to a prompt resolution to this issue.