Lack of Feedback from Vodacom on Resolving Query

I did a upgrade on 25 August 2015 for a Huawei Top Up 200 with free 1TB hard drive. Two days later only phone received, invoice said hard drive to follow. I enquired with upgrade department who informed me that no stock is available. Tembiso (Team manager) indicated that he can offer other products instead of the hard drive which I declined. I suggest a tablet for the same value of hard drive which Tembiso declined. Numerous follow ups were made by me but Thembiso never got back to me. After 3 months there is still no joy. My debit order will be blocked until hard drive is received. Once hard drive is received, payment of my monthly bill will continue without arrears. <br> <br> I lodged a complaint to Vodacom Customer Care last Tuesday and Ms Shirley Mahlangu indicated that I will be contacted within 48hours to resolve my issue. A week has passed with no contact whatsoever. '<br> <br> I am extremely disgusted with the service from Vodacom and for false advertising and bad customer service management.<br> <br> T Raju