FP
Franco P
1 reviews | Active since Jun 2010
26 Oct 2021, 19:23
Lack of feedback
I have written a Hellopeter report about a week ago regarding a voucher. I’ve received a email from an agent asking how he can assist and I rep**** with the problem I’m experiencing. The subject of the email is EC-17X5-3VE5K0. I have rep**** about 3 times now but the agent is not responding.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
27 Oct 2021, 06:43Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Oct 2021, 06:43
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
FP
Franco P's updateReviewer Update
30 Oct 2021, 11:11Still no feedback since I have written my first Hellopeter complaint 2 weeks ago.
FP
Franco P's update30 Oct 2021, 11:11
Reviewer Update
Still no feedback since I have written my first Hellopeter complaint 2 weeks ago.