NM
Nomfusi M

1 reviews | Active since Aug 2010

29 Feb 2016, 12:00

Lack of Customers Service

I cannot believe the service given to people here . Its shocking !!!! Training is needed to each and every staff member . They just dont care about their clients and no sense of urgency at all. People just have to wait for over an hour to get assistance . They cant even pretend to be liking what they doing or what so ever . Im never setting my foot at that store ever. ****ed !!!

0
Replies (1)
Vodacom
Vodacom's reply29 Feb 2016, 12:22
Official
Hello nomfusi,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team