Lack of Customer Service

I have been trying to rectify my account for over two weeks now. I had paid the outstanding amount, reconnection fee, filled out the reconnection form, and scanned all docs in with my id and copy of the sim card. I received a mail back form Vodacom with a reference number, after following up with progress the following day I get told there is still an amount outstanding and that a debit order has been arranged for this. That never happened I then decided to query it after a couple of days and was told by Vodacom no debit order was arranged. I then preceded to make e the payment sent through proof of payment with all docs again only to get told no one can see my docs on the system they appear blank. I have sent them four times already received four different reference numbers verifying that my mails where received but no response from Vodacom to say what the status is on my account or when I will be reconnected again. I have to follow -up daily to be told various stories by different consultants and still nothing is rectified.I***-8