Lack of customer care from Vodacom

Sadly I've been trying to resolve my issues with vodacom for over a month now and they only seem to keep making it worse. I have two fibre lines, a 25Mb line and a 50Mb line. I received my monthly invoice in October for my fibre lines but to see that now a 40Mb line has now been added to my account and that the address for the 25Mb line was the wrong address. I then proceeded to phone vodacom fibre (October 8th) to have this billing issue resolved, they said they'd cancel the 40Mb line, correct the address for the 25Mb line and have the billing issue resolved. On the 11th of October I received a call from vodacom to say that someone was looking into the issues and will contact me once everything is completed. On the 20th of October I then received an email stating that now they are cancelling my 25Mb line and not the 40Mb line as to which I asked them to cancel. On the 23rd of October I then phoned vodacom fibre again to try resolve the issue of them cancelling the wrong fibre line and follow up with the correction of the address and billing issue. They then said that it was still in progress and he'll make a note to make sure that the right line speed is cancelled. Now on the 1st of November I received an email from vodacom to thank me for now adding a Voip to my contract without me even asking for a Voip contract. I proceeded to now contact vodacom fibre once again to try resolve these issues and to follow up my previous issues to find that nothing had yet been done about anything expect for the proceeding of cancelling the wrong fibre line. Now as the beginning of the month goes Vodacom has debted my account for the wrong amount, they've now cancelled the wrong fibre line and they haven't even fixed the address issue. Vodacom your customer support is absolutely horrible, it seems as if from the one support agent to the next they know nothing of what the other person is doing which results in the poor communication and sadly the lack of care for the overall customer as they hope that someone else down the line will resolve the issue. I do hope that someone at Vodacom could actually help me out as I've been with Vodacom for quite a few years and would like to actually see that Vodacom actually cares about helping their customers and not drive them away to their competitors!