AL
ASTRID LIEBRECHT-MEYER
1 reviews | Active since Mar 2012
19 Jan 2021, 10:46
LACK OF CUSTOMER CARE
Despite writing a review last week and receiving a response that I would hear from a consultant 'shortly', there has been no further communication or action. Vodacom has to be one of the poorest service providers in the industry.
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Vodacom's replyOfficial
19 Jan 2021, 10:55Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply19 Jan 2021, 10:55
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team