GR
Gideon R

1 reviews | Active since Jul 2015

02 Jul 2015, 12:55

Lack of coverage or service

I am staying at my current address for almost 5 years. I had a reception problem with Vodacom before but it was always resolved. now since the sleeping tiger matter I need to mention that Vodacom's reception in our area has so deteriorated that it equals Cell C. since this morning I cannot conduct my required research because the network jumps from HSUPA to 3G the whole time when it hits 3G nothing happens. <br> <br> please try and complain see whether you receive a response and whether the interactive map which tells them your location is operative. if it is you are lucky! I laid complaints and absolutely nothing was done about it.<br> <br> nice revenue increase with the recent increase in data fees but your service delivery and actual service is non existent. Please stop wasting money on ads that you cannot back up. <br> <br> Gideon - Vaalfontein

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Replies (1)
Vodacom
Vodacom's reply06 Jul 2015, 10:10
Official
Hello GideonR123,

We do thank you for the posting.

The matter will be referred to a consultant who will investigate and assist with resolution.

Kind regards
Vodacom Consumer Website Team