AL
Avinash L
1 reviews | Active since Jul 2010
21 Oct 2015, 10:47
Lack of coverage
Good day,<br> <br> I live at 41 Terrace Road in Edenvale and the Vodacom reception is terrible. At times the is no reception at all to the extend that if someone calls me it goes to voice mail and I receive a notification of a missed call and voice message. <br> Connecting to the internet is never possible. I recently upgraded to the new Samsung S6 Edge and thought this will help, but it is the same.<br> <br> Please can this be looked into urgently. Cell C has recently installed a tower in the complex which I live which suggests that it makes more sense to use them.<br>
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Replies (3)
Vodacom's replyOfficial
21 Oct 2015, 12:15Hello Avinash01,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Vodacom's reply21 Oct 2015, 12:15
Official
Hello Avinash01,
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
Thank you for raising your complaint with our team.
A consultant will be in touch with you soonest.
Regards,
Consumer Website Team
AL
Avinash L's updateReviewer Update
03 May 2016, 07:43Please can i be assisted as i am now experiencing many problems with the cell phone.
AL
Avinash L's update03 May 2016, 07:43
Reviewer Update
Please can i be assisted as i am now experiencing many problems with the cell phone.
AL
Avinash L's updateReviewer Update
13 May 2020, 09:19Dear Vodacom,
TOTALLY FRUSTRATED!!!
Iinitially laid a complaint in 2015 October regarding the poor network status in the area where i live. i received calls informing me that this will be resolved as a technician will come out to assess the current network strength and work from there.
We are now in 2020 and the network is exactly the same.
Due to the current lock down law, many of us are working from home.
The company i am employed at is a medical research company, with 90% of it's state-holder are located in the USA. Therefore, Skype for business and our company's internal video conferencing system is used constantly.
Due to Vodacom's extremely low signal, i constantly have to move around in my home to find signal or jump in my car and drive around to find high signal strength.
This negative impacts my character at work.
Please can i be assisted as soon as possible. 5 years has now gone by since i first complained.
Regards
Avinash
TOTALLY FRUSTRATED!!!
Iinitially laid a complaint in 2015 October regarding the poor network status in the area where i live. i received calls informing me that this will be resolved as a technician will come out to assess the current network strength and work from there.
We are now in 2020 and the network is exactly the same.
Due to the current lock down law, many of us are working from home.
The company i am employed at is a medical research company, with 90% of it's state-holder are located in the USA. Therefore, Skype for business and our company's internal video conferencing system is used constantly.
Due to Vodacom's extremely low signal, i constantly have to move around in my home to find signal or jump in my car and drive around to find high signal strength.
This negative impacts my character at work.
Please can i be assisted as soon as possible. 5 years has now gone by since i first complained.
Regards
Avinash
AL
Avinash L's update13 May 2020, 09:19
Reviewer Update
Dear Vodacom,
TOTALLY FRUSTRATED!!!
Iinitially laid a complaint in 2015 October regarding the poor network status in the area where i live. i received calls informing me that this will be resolved as a technician will come out to assess the current network strength and work from there.
We are now in 2020 and the network is exactly the same.
Due to the current lock down law, many of us are working from home.
The company i am employed at is a medical research company, with 90% of it's state-holder are located in the USA. Therefore, Skype for business and our company's internal video conferencing system is used constantly.
Due to Vodacom's extremely low signal, i constantly have to move around in my home to find signal or jump in my car and drive around to find high signal strength.
This negative impacts my character at work.
Please can i be assisted as soon as possible. 5 years has now gone by since i first complained.
Regards
Avinash
TOTALLY FRUSTRATED!!!
Iinitially laid a complaint in 2015 October regarding the poor network status in the area where i live. i received calls informing me that this will be resolved as a technician will come out to assess the current network strength and work from there.
We are now in 2020 and the network is exactly the same.
Due to the current lock down law, many of us are working from home.
The company i am employed at is a medical research company, with 90% of it's state-holder are located in the USA. Therefore, Skype for business and our company's internal video conferencing system is used constantly.
Due to Vodacom's extremely low signal, i constantly have to move around in my home to find signal or jump in my car and drive around to find high signal strength.
This negative impacts my character at work.
Please can i be assisted as soon as possible. 5 years has now gone by since i first complained.
Regards
Avinash