KN
Khanyo N

1 reviews | Active since Dec 2017

16 Oct 2022, 10:01

Lack of consultant assistant

Hi I would like to know feom vodacome of they have any consultants employed in their company reason being I have been trying to contact customer care on 082135 since friday but all i get is their self service and Tobi option. I even sent an email to them but nobody rep****. Could they contact me back urgently. Khanyo Durban

0
Replies (1)
Vodacom
Vodacom's reply16 Oct 2022, 10:52
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team