Lack of confidence in Vodacom Liberty Mall

<p>I have had continuous lack of execution to resolving my Vodacom upgrade problem . Firstly my upgrade took 4hrs at the store on the 1st July 2016 . My account has been incorrect since July and each month I have to phone Vodacom helpline to try and get my account corrected but to no avail. I have even gone back to Vodacom Liberty Mall store and was promised it will be rectified in September. I get charged for a transfer of lines even though it's not my fault. Each month my account changes and as at November 25th 2016 the latest is my data has been changed from 10gb to 1gb and Vodacom cannot tell who has made these changes on my account and I guess I will once again be charged for the changes with no explanation. My experience has been frustrating and disappointing being bounced from agent to agent with no solution. </p> <p> </p>