1 reviews | Active since Jun 2016
Lack of Communication on Repairs
<p>On 15 May 2016 I took my wifi extender in as it was not connecting to my router. On the 4th June I called Vodacom Galleria and they said 21 working days tomorrow is 13 June which is 21 working days and I have yet to hear what is happening with my wifi extender. I decided today to come to Vodacom Galleria and they said it's not here it's at Gateway and they can't get hold of Gateway so I should try. Really is that the service I deserve as a customer????</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team