1 reviews | Active since Sept 2012
Lack of communication and disgusting levels of customer service.
I dont know why I did not learn my lesson dealing with Vodacom! You have a really ****ty way of handling customers. I have 2 contracts with you of which I upgraded last. week, one device arrived last Friday. Now I am told that the second device is on back order and wont be available until the 16th April. Mariska who processed the upgrade never bothered to tell me that the secondary device in violey was out of stock. Do you have any idea how rediculous it is to expect me to wait until the 16th of April. I have placed 5 calls to Vodacom Online Upgrade AND Rewards Contract and ALL of my calls was dropped. I am so sick of Vodacom and the **** service, one would think that with all the money you make off of people like me that you would get your **** together!
And the fact that you think that this response is really shouldn't shock me. Pathetic to say the very least. I have a good mind to cancel both of these contracts and be done with the lot of you!
And the fact that you think that this response is really shouldn't shock me. Pathetic to say the very least. I have a good mind to cancel both of these contracts and be done with the lot of you!