Lack of communication

Item: Vodacom
Rating: 1
Author: Shane D

Still waiting for the Fibre department of vodacom to phone me back regarding my relocation and to switch over to 5G

Helpful (0)

Replies (1)

Vodacom's replyOfficial

14 Oct 2025, 08:08

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply14 Oct 2025, 08:08

Official