MS
Michelle S

1 reviews | Active since Oct 2016

24 Oct 2016, 13:01

LACK OF COMMUNICATION

<p>On Friday i put a review on here about terrible service and Vodacom trying to make me pay for a faulty phone. </p> <p> </p> <p>1 person phoned me Saturday morning and said he would get back to me but i have heard nothing again! This might not be a priority for Vodacom or important but it is for me. It's been nothing but an inconvenience for me for months. Can someone please just get a fully working phone back to me! I'm tired of being without a phone that im paying for. </p>

0
Replies (3)
Vodacom
Vodacom's reply24 Oct 2016, 14:32
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply24 Oct 2016, 14:33
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

MS
Michelle S's update25 Oct 2016, 09:45
Reviewer Update

Why has no one contacted me???