1 reviews | Active since May 2015
Lack of cellular service from Vodacom
Vodacom you need to have some qualified technical staff attend to your faults. I live in the Bathurst area and we have been having very poor to no cellphone coverage since mid-December 2025. Your technicians are not spending any time to get to the actual cause of the failures at the Bathurst site. We go without network sometimes up to two days , and when it comes back on it then fails again within 2 to 3 hours. I would estimate the downtime of the Bathurst tower to be at least 70%. This has become a daily occurrence. I have numerous contracts with Vodacom and am paying for the service monthly, but Vodacom is failing to keep to their side of the contracts by supplying the service I pay for. You are becoming one of the worst service providers in SA, and yes I have reported these issues numerous times. Your 135 service is also useless as I am tired of hearing I must reboot the router. It does not solve the issue. I have been to within 100 metres of the cell tower and had no signal.
