***** & Lack of assistance from Vodacom

I received a call from Vodacom's Upgrade dept to advise one of my contracts (data only sim card) is due for upgrade. I was told the package would be slightly different as the product had changed. I advised the call centre this was a sim card used in a phone for data calls.

On the 1st of Feb, the line was disconnected as the call centre upgraded the contract to a home internet package.

This is ***** & misrepresentation - I have also been trying to get this revered since the beginning of the month. This cell number belongs to a medical professional & is used in hospitals. Patients lives are at risk & Vodacom have little to no interest to correct this -Perhaps they will be happy when someone dies!!!! I will be happy to advise the family that Vodacom are the reason for their loved ones death.