AG
Anton G

1 reviews | Active since Nov 2015

10 Jun 2016, 11:01

Lack of assistance....Continues

<p>Lack of assistance I have requested itmeised billing for a week already with absolutly no response.</p> <p> </p> <p>I have made numorous calls and obtained various service request reference numbers but no one executes them.</p> <p> </p> <p>How can such a simple request create so much frustration?</p>

0
Replies (2)
Vodacom
Vodacom's reply10 Jun 2016, 13:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

AG
Anton G's update11 Jun 2016, 16:03
Reviewer Update

24h later and still no response!!!!!!