1 reviews | Active since Nov 2015
Lack of assistance
<p>I have requested itmeised billing for a week already with absolutly no response.</p> <p> </p> <p>I have made numorous calls and obtained various service request reference numbers but no one executes them.</p> <p> </p> <p>How can such a simple request create so much frustration?</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note***
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
24h later and I am still not assisted.
Just got a new ref number.
Absolutely ridiculous, PLEASE HELP!!!!! It looks like Vodacom purely just doesnt care.
24h later and I am still not assisted.
Just got a new ref number.
Absolutely ridiculous, PLEASE HELP!!!!! It looks like Vodacom purely just doesnt care.