DG
Diana G

1 reviews | Active since Oct 2017

13 Oct 2017, 16:30

Lack of assistance

Forgot pass word after dialing 121 for voice mail. Do everything they say and for a week they reply they can't help me now, try later!!! Was at Vodacom shop. Same reply.

0
Replies (2)
Vodacom
Vodacom's reply14 Oct 2017, 08:48
Official

Dear Customer,

We are currently investigating this matter and will update you regarding.

Accept our sincere apology for any inconvenience caused.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Kind regards

Vodacom Consumer Websites

Vodacom
Vodacom's reply27 Oct 2017, 07:44
Official

Dear Diana

Thank you for your patience.

I've responded to you via SMS with feedback.

Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian