PK
Phindile K
1 reviews | Active since Oct 2019
10 Jan 2021, 12:13
Lack of accountability by Vodacom
Vodacom extended my data contract without my permission. A year into the extended term,when I queried this,I was sent from pillar to post and was told that I must contact the company that sold me the contract. I started stopping payments because vodacom doesnt want to take accountability for this. And I had not been using this data. I keep getting billed for a service that was ********ly extended
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
11 Jan 2021, 08:28Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply11 Jan 2021, 08:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
