LACK OF ACCESS TO PREVIOUS EMAILS.

Three weeks back I complained on Hallopeter about not accessing vodamail old communication. Vodacom assisted but only to find that I can only find emails from May 2022. They rep**** privately. I then sent them on Vodacom Hellopeter that from 4th May backward emails are missing and that is what I am desperately looking for. My husband might be turning from his grave. All important information is sitting somewhere. I wrote them on the 22 Jun 2022 and also logged a telephone call but it seems I am working with a ghost. Any ombudsman I can contact? thing swill expire whilst I am waiting fore this ghost., They are the ones the set this email when I join them. They are the ones who changed their systems and they must fix this mess.