NM
Nthabiseng M

1 reviews | Active since Sept 2023

01 Sept 2023, 10:03

********l Conduct from Vodacom

Vodacom has been debiting my account for the past 3 months.. ********ly so because I do not have a contract with Vodacom.I have raised this issue with them in February and they promised to stop

Since June 2023 I’ve had debit orders come from my account that I did not authorise. For services that I do not have. The bank has had to charge me reversal fees for this

This is ******** conduct from Vodacom. You cannot debit money from an individual you do not have a contract with. For a service you do not provide

0
Replies (1)
Vodacom
Vodacom's reply01 Sept 2023, 12:03
Official
  Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team