GW
George W
1 reviews | Active since Sept 2013
31 Jul 2022, 11:52
Kwika POS
bought the Vodapay Kwika POS, Have tried numerous times to register and get the machine to work. However Vodapay keeps declining me . Why I don't know because they don't give reasons. Phoned how many times, with answer of "try one more time", How many times must I try and forward the documents requested, if I don't know the reason for declining. This is a **** again from Vodacom/ vodapay. Went back to Vodacom store where I bought the POS machine, and they can't even help me. I want to be registered to use the machine or my money back. R500 is alot to throw away if I can't use the machine.
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Replies (2)
Vodacom's replyOfficial
31 Jul 2022, 17:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply31 Jul 2022, 17:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
02 Aug 2022, 17:23Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply02 Aug 2022, 17:23
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization. As per discussion, we have rep**** to you via email. Regards Consumer Website Team
Best regards,