NN
Nomsa N
1 reviews | Active since Apr 2013
29 Aug 2023, 08:17
Kudos Neil Coetzee
Called to Vodacom client services on the 19th of Aug after receiving an SMS on my next debit order amount which showed I was overcharged. The client experience provided by Neil Coetzee was beyond the call of duty. My query was not resolved and am still awaiting resolution but the experience by Neil was so good that not sending a review would not have done justice to the effort he puts in to his work. Well Done Sir
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Vodacom's replyOfficial
29 Aug 2023, 08:59Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Best regards,
Vodacom's reply29 Aug 2023, 08:59
Official
Dear Customer,
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
We are glad to hear of the service that you received.
Great service goes a long way in improving the customer experience and we will always strive to achieve this. We will send this to the respective management for the necessary reward and recognition.
Regards
Consumer Website Team
Best regards,