1 reviews | Active since May 2015
Krugersrus, Springs, Gauteng We are experiencing frequent and repeated signal drops throughout the day and night
Krugersrus, Springs, Gauteng We are experiencing frequent and repeated signal drops throughout the day and night. During these interruptions, the fibre connection is completely lost for several minutes at a time before reconnecting. These disruptions occur consistently and without any clear pattern, making the service unreliable. This situation is of serious concern for several reasons: • Many residents in the area rely on a stable internet connection during working hours, and these repeated outages are directly impacting productivity and the ability to perform daily work functions. • More critically, a large number of households depend on fibre connectivity for security systems linked to armed response services. During these signal drops, there is no communication between properties and security providers, leaving homes vulnerable and unprotected. • The fact that these interruptions also occur at night further increases the risk to personal safety and property.
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Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
