K
Kopeli
1 reviews | Active since Apr 2024
16 Jul 2024, 06:00
Kopeli
I have been calling Vodacom Business Support almost every month for connection that is always on and off without this matter been resolved.
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Replies (2)0
Replies (2)
Vodacom's replyOfficial
16 Jul 2024, 08:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Jul 2024, 08:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
23 Jul 2024, 08:18Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the Fibre Department and based on the feedback received, the fibre has been restored. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jul 2024, 08:18
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that your query was escalated to the Fibre Department and based on the feedback received, the fibre has been restored. Regards Vodacom Consumer Website Team
Best regards,