AH
Almanda H

1 reviews | Active since Apr 2013

29 Jan 2018, 09:02

****rak uitgeneem vir 2 jaar en nou is hy gestop

Het n twee jaar ****rak uitgeneem vir Blackberry. Maandag 21 Januarie is alles gestop. Ek moet nog vir die ****rak elke maand betaal. Hulle kan my ook nie opgradeer nie. Voel dit is baie onregverdig dat ek vir n diens moet betaal wat ek nie kry nie

0
Replies (4)
Vodacom
Vodacom's reply29 Jan 2018, 10:21
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

AH
Almanda H's update29 Jan 2018, 14:40
Reviewer Update
Still waiting for the call
AH
Almanda H's update30 Jan 2018, 10:07
Reviewer Update
Still no call from Vodacom
Vodacom
Vodacom's reply02 Feb 2018, 12:34
Official

The reported instance has been reviewed and addressed.

Please to our telephonic consultation and email confirmation to follow.

Best regards

Elroy