1 reviews | Active since Jan 2010
Knowledge is pathetic and assistance
<p>I am seriously appall with the level of service and bull from Vodacom for the past week I have been pushed from pillar to post and I have been overcharged by Vodacom and no refund or account manager available. I am giving Vodacom until close of business Monday before I reverse my funds and you can now call me or fight with me as I am tire please see reference numbers for so called escalation:</p> <p> </p> <p>1- ********** 5857</p> <p> </p> <p>1- ********** 7218</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
I must say this review has not changed vodacom I am sitting yet again with the same problem and once again no management assistance, customer care is useless accounts is 10 time worse than ever.
I must say this review has not changed vodacom I am sitting yet again with the same problem and once again no management assistance, customer care is useless accounts is 10 time worse than ever.