MD
May D
1 reviews | Active since May 2022
13 Jun 2022, 19:49
K*K Vodacom service
Poor service they loaded a data package to the wrong line and now don’t even have the decency to fix their mess up! 2 months worth of shocking service!
Response from one of the agent Judy, as advised, since the sale has already been completed and approved. The changes will not be possible at this stage.
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Vodacom's replyOfficial
14 Jun 2022, 08:00 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply14 Jun 2022, 08:00
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team