King of Service Thabang Mphanama.

Exceptional service from a gentleman called Thabang Mphanama. I called in frustrated by Vodacom’s t***** and most ********** service from Vodacom’s online upgrade team who managed to slide a last minute sale to themselves by actually upgrading my contract that I specifically said I will not be continuing. WHAT A SHAMEFUL ***** FROM Vodacom’s online team ********** I called the retention team to cancel because I was not going to take a ****py service from Vodacom. Least to say that Thabang saved you from a unnecessary complain on hello peter and the media alike. He was sharp to take responsibility for a mess he had no involvement in the creation thereof. This is what client centric accountability is. He manged to stop that ********** upgrade and the order that came with it as much as he works in a different division. So to Thabang Mphanama. Keep flying that Vodacom flag high. With that attitude I can tell you that you qualify to fly your own flag high one day. I hope you get this compliment.