King of excuses
If I could give Vodacom a minus rating I would. I have been waiting more than a month for Vodacom to sort out my fibre but they are the kings of excuses. I finally cancelled my request after waiting a month and they still don’t even bother to find out why I did. Utter uselessness. Pointing me back and forth with metrofibre and no one apparently knows what they are doing.
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Vodacom's replyOfficial
15 Nov 2021, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply15 Nov 2021, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team