NJ
Nicolaas J

1 reviews | Active since Mar 2021

23 Mar 2021, 13:22

Kicks 6 episode 4

I bought a Vodaphone Kicks 6 phone at Game Thabo Mbeki.Cant find a battery nowhere.Now Iam expected to show receipts all kinds of stuff to buy a battery.Game and Vodacom is *********ing me with my own cell.Iam paying for my phone's battery why should I supply any paperwork except my original box with barcode on.Pathetic to say the least .Received an email from Vodacom last week still await the reply from a consultant.

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Replies (2)
Vodacom
Vodacom's reply23 Mar 2021, 14:21
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team
Vodacom
Vodacom's reply23 Mar 2021, 14:23
Official
 Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team