KM
Katlego M

1 reviews | Active since Nov 2016

27 Dec 2018, 14:46

Kicking a Man When They Are Down - Don’t Care Abou their Customers.

If you want a company that does not care about its customers just go to Vodacom. I’ve recently been de*****ed which led to my debit order bouncing and as a result they have blocked my phone account and now I can’t make outgoing calls. When this contract expires in April next year I won’t be renewing it. I’ll be chewing the SIM card. At a time of misfortune Vodacom kicks a man when they are down.

0
Replies (1)
Vodacom
Vodacom's reply27 Dec 2018, 15:09
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team