KM
Katlego M
1 reviews | Active since Nov 2016
27 Dec 2018, 14:46
Kicking a Man When They Are Down - Don’t Care Abou their Customers.
If you want a company that does not care about its customers just go to Vodacom. I’ve recently been de*****ed which led to my debit order bouncing and as a result they have blocked my phone account and now I can’t make outgoing calls. When this contract expires in April next year I won’t be renewing it. I’ll be chewing the SIM card. At a time of misfortune Vodacom kicks a man when they are down.
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Replies (1)Vodacom's replyOfficial
27 Dec 2018, 15:09Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply27 Dec 2018, 15:09
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
