Kicked to the curb

<p>I was requested by my employer to takeover my company issued cellphone. I submitted my application on the 3rd of December 2015. I did get feedback that I needed to submit RICA documents, this was done three times. After the thrid time I was ignored. To date I have had zero feedback on this transfer. I have sent numerous emails which all get ignored. There is a finacial impact for me in this delay but no one at Vodacom could be bothered to assist me. I have sent a number of emails to Charmaine Erasmus, Lerato Plessie and Abongile Nkomo none of them have bothered to respond. The level of service is pathetic, to say the ball has been dropped in this instance would be a gross understatement. Why does Vodacom employ people who provide the absolute worst customer service? Why does Vodacom not hold these people accountable for their appauling work ethic? </p>