1 reviews | Active since Oct 2011

30 Jun 2016, 10:15

kick in the teeth

<p>I enquired for vodacom to cancel a contract I'm paying for someone else I bought for their Birthday present 2 years ago, at the end of its term, I called to cancel, only to find they have deleted this other persons number, please sort this out ASAP vodacom, and reinstate their number, the number wasnt even mine, how can you delete it?? </p>

0
Replies (3)
Vodacom
Vodacom's reply30 Jun 2016, 11:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

's update01 Jul 2016, 08:15
Reviewer Update

Dear Consumer,

Thank you for replying with an automated message.

Kindly be advised that no one has yet to assist me on this matter that you promised.

***Please note*** Beware of phishing ****s.

I will not contact you to sort out the mistake that you make, and am considering changing my number to a different consumer with this other person.

Regards,
Angry Customer

's update04 Jul 2016, 06:49
Reviewer Update

It has been 5 days since Vodacom mistakenly deleted this number and nothing has been done, their service is rediculous!! What is one to do? He cannot be contacted by clients due to your mistake! What can you offer to make this right?!