Kgopholo Menu for president 😊❤

This goes out to Fergie from the vodacom Hello Peter team and the brilliant young lady Kgipholo Menu who helped me with my issue. Thank you two for doing the most to ensure that I received the promised service. Thank you for your hard work and swiftly handling my problem and being super understanding. and if I could ever send a personal message to vodacom it would sound something like this.

Dear Vodacom.

If you ever do anything in your whole entire existance moving forward.

Will you please train all your customer care agents like you have trained Kgopholo Menu. She is brilliant at her job. She asks the right questions, makes sure she understands the client , and makes sure that she follows up with the client to ensure that the client does not feel any sort of disappointment, or neglect.

In the past year I have dealt with so many of your agents but none of them can hold a candle to this woman. She is diligent, she is careful and she does not make excuses for the bad service I have received.... In fact she is probably the only reason I don't want to cancel my contract anymore. She deserves some sort of praise , the fact that she just did her job and so well despite the fact that I was so crazy and anxious ( which is way more than the agents, store managers , assistants , I have dealt with have been doing ) , she even went the extra mile to call around and find out what actually went wrong. These are the kind of people you need to employ at your establishment. And also a big thanks to Fergie , thank you for the back ground support you also gave. I appreciate the people who actually don't shy away from doing their jobs and treat customers with respect. Kgopholo Menu, may you stay blessed and may you gain lots of success on your path to greatness. We need more of you in this world.