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mpatimakhofola M

1 reviews | Active since Nov 2016

05 Oct 2020, 12:22

Kenaope Mpofu I'm still waiting for satisfactory feedback regarding my compliant that was escalated to you.

They might as well shut down since they are not interested in assisting anyone or handle complaints that have already been brought to their attention. I lodged a complaint in June at least, it was escalated to the call center manager last week, well just like her staff, she still has not dealt with with it to my satisfaction and is not bothering communicating with me. Please Hellopeter community assist me as I've lost all faith dealing with vodacom. I'm still waiting for your feedback from the call center manager, and I'm sure a courtesy call won't hurt you!!! I regret the day I started doing business with vodacom

0
Replies (1)
Vodacom
Vodacom's reply05 Oct 2020, 14:21
Official
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team