WJVR
Wikus Janse Van Rensburg
1 reviews | Active since Jun 2019
03 Jun 2019, 19:55
Keeps taken money and causing heartache
I have two numbers on my name. One of the numbers have a contract that expired a year ago. My son used the said phone and passed away in December. I have phoned Vodacom in January to stop the number nothing happened. In February I phoned again nothing was cancelled. On Thursday I phoned again spoke to Matshidiso ref ********** ********** 95 and still it is not cancelled.
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Replies (2)
Vodacom's replyOfficial
04 Jun 2019, 06:51 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply04 Jun 2019, 06:51
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
04 Jun 2019, 09:51 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team
Vodacom's reply04 Jun 2019, 09:51
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been resolved. Regards Consumer Website Team