Keeps getting worse.

Wow. The inefficiency of Vodacom's call centre agents. After giving the correct address 3 times. The courier company gets the wrong address and the wrong cellphone number. I did an upgrade on my number but an unknown number was given to the courier company. After many attempts to get the courier company I now find out that the courier company Ram couriers is just as inefficient as vodacom. They send out a driver with just a street name and no number. They are now waiting for the customer to contact vodacom and make queries about the parcel so that the customer realizes that there was an error from Vodacom's side and has it corrected. Crazy. VOdacoms entire chain is a mess. How do you even get the customers cell phone number wrong. What a joke. Unbelievable. Train your staff on listen and writing down correctly or maybe computer s****s. Shoo. I am in shock.