DB
Dominic B
1 reviews | Active since Oct 2020
07 Mar 2025, 10:10
keeps dropping the call
Agents from the cancellation desk kills the call every time there is an answer as well as the background noise is extremely distracting
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
07 Mar 2025, 10:12 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply07 Mar 2025, 10:12
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details. Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
11 Mar 2025, 16:54Dear Customer,
After many contact attempts, we are unable to reach you.
We will be closing your query from our end.
Regards
Consumer Website Team.
After many contact attempts, we are unable to reach you.
We will be closing your query from our end.
Regards
Consumer Website Team.
Best regards,
Vodacom's reply11 Mar 2025, 16:54
Official
Dear Customer,
After many contact attempts, we are unable to reach you.
We will be closing your query from our end.
Regards
Consumer Website Team.
After many contact attempts, we are unable to reach you.
We will be closing your query from our end.
Regards
Consumer Website Team.
Best regards,