TP
Theodor P

1 reviews | Active since Jan 2013

15 Dec 2021, 13:25

Keeping Customers out of the shop

I see 3 or 4 consultants hanging around in the shop doing nothing and decided to hear what they have to offer as my cell contract has expired. A lady at the door, friendly, "How can I help". I mentioned I would like to see what they have to offer and she asked what I wanted. As I do not know what is on offer I did not know what I want. She went back into the shop, got a used brochure with pen markings on it and said i can have a look .... Well that seemed like the end of their marketing strategy selling something to me, I left the shop, disappointed....

0
Replies (1)
Vodacom
Vodacom's reply15 Dec 2021, 14:28
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team