Keep up the bad service Vodacom you doing great

Disgusting service Vodacom. My wifi router was ****** last week in a house burglary and I phoned vodacom on the same day. They told me I would be contacted however that never happened. Every time I have phoned them besides been cut off multiple times they come up with a different excuse every time. And now today the excuse is they phoned me and I did not answer my phone so they closed the ticket and that I will have to wait another week to be assisted again as a new ticket must be opened. Well i dispute the phone call story as my phone is fully charged and has not even rang once. My phone has been next to me the whole time. Don't ask to speak to a supervisor as they are totally useless. They need not even be in that position as all they can tell me is that I'll make a note. How pathetic. I think it is about time i should get a new service provider. Maybe vodacom could recommend to me one of there competitors to go to. In the interim while they decide on the next excuse I am having to purchase data bundles so I can continue working.