Keep sending me a phone I did not order!!!!!

Im not sure if it is because it is they are trying to boost their sales **********ly within this time that the country is going through a global crisis but I am being bul**** or forced into taking a contract with them. I called in for an upgrade, their policy is to call you back for confirmation when they called back I declined/ rejected the offer and told them that its fine I will not be going forward with the contract. These people sent me a phone I rejected it when RAM came and they returned it to the warehouse, IM NOT JOKING YOU they just sent it to me again I DO NOT WANT THE DAMN PHONE! the damn call center agents find this so funny the incompetence is beyond. I can understand that the upgrades consultant probably wanted to reach her target or whatever the case but hell no I do not want this phone. after emailing vodacom several times and calling them just to speak to people who clearly dont care I am at my wits end. I am currently a vodacom customer, my contract ends in August I will not recomend them to anyone. Their service is **** and they are a bunch of *******s, they are super expensive, they have now decided on 36 month contracts....I need this people to not resend me the damn phone that I just sent back with the courier guy again. HELP!!!