1 reviews | Active since Feb 2018
KEEP ON ADDING FINES
I really disgusted with Vodacom in November my debit order didn't went off, due to insufficient funds, in December I paid the account dubble with a fine off R100. January they didn't debit the account again and added another R100 while there were money in my bank account, I went and paid the account at Absa bank, seeing they didn't took the money. and today I received a notification that Vodacom has debited my account with R420, while I'm paying R219, so I would like to know why the extra money, I so sick of Vodacom, I even cancelled the debits on my bank account so I can pay them straight through the bank, but still they took my money out of my bank account.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
