Keep it up Vodacom

I have been amazed by Vodacom in this week. It took me longer to cancel my existing contract with a competitor than to apply for my new phone with Vodacom. My on-line application took not even 5 minutes and I was called twice on the same day to confirm and for terms an conditions!<br> <br> My phone was delivered on the day promised, this is what I call hassle free business!<br> <br> Your activation Call Centre on the other hand needs improvement. I spent the last 2 days trying to activate my phone, several calls lasting well over 20 minutes (holding) until I give up! The call me back option also does not work as I haven't been called back.<br> <br> In my opinion, this Call Centre should be better than the Sales one as the moment my sim card is activated, is when you start making money.<br> <br>