1 reviews | Active since Jul 2012
Keep getting it wrong!
After 3 phone calls to Vodacom telling them that my statement is wrong and telling them that they are billing me for 2 handsets (which they told me is incorrect the first time ) they are still sending the incorrect invoice. So now I'm done making phone calls to your call center. And good luck to you if you bill me more than you should at the end of this month.
This is absolutely pathetic Vodacom!!!
I made the move from Cell C to Vodacom because I though nobody can be as bad as Cell C but at them moment you are taking that 1st prize trophy.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Good day
Thank you for taking my call and for allowing me to assist.
I have removed the second instalment going forward and also credited the charge reflecting on your current invoice.
We apologise for the inconvenience caused.
Regards
Moddy
Best regards,
Good day
Thank you for taking my call and for allowing me to assist.
I have removed the second instalment going forward and also credited the charge reflecting on your current invoice.
We apologise for the inconvenience caused.
Regards
Moddy
Best regards,
Good day
Thank you for taking my call and for allowing me to assist.
I have removed the second instalment going forward and also credited the charge reflecting on your current invoice.
We apologise for the inconvenience caused.
Regards
Moddy
Best regards,
Good day
Thank you for taking my call and for allowing me to assist.
I have removed the second instalment going forward and also credited the charge reflecting on your current invoice.
We apologise for the inconvenience caused.
Regards
Moddy
Best regards,
