1 reviews | Active since Nov 2014
Keep getting charged for an account that is no longer mine! despite MONTHs of requests to change!
I cant seem to get a request right with Vodacom outstanding since May! despite constantly contacting anschen who assured me the issue would be fixed every month i keep getting charged for an account no longer in my name!
I dont recommend Vodacom to anyone ! worst service and cant do a simple correction ons ystems for change of ownership
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly note, our records indicate that your query is currently being addressed by the relevant department who made contact and advised accordingly.
Regards
Consumer Website Team
Dear Customer,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
Kindly note, our records indicate that your query is currently being addressed by the relevant department who made contact and advised accordingly.
Regards
Consumer Website Team