***a Service from VODACOM
<p>Hi</p> <p> </p> <p>i did an online upgrade on the vodacom website. 4 days later i am told that they had system issues and i must wait for 14 days to try and upgrade again. A lady by the name of Samantha Peterson was going to follow up on this query and call me back. to date she has not called me. i had to call vodacom again wait for 20 min for them to answer their call. only for them to tell me its their processure and i must just wait. </p> <p>If Vodacom does not value me as a customer then why must i spend my money with them.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
