lM
linda M

1 reviews | Active since Nov 2016

22 Nov 2021, 21:32

*** Vodacom

I would like to complain about Vodacom for lack of feedback and bad service. last week I app**** for the 600GB starter pack and i was asked to send all the documents which I did. when I try to follow up.my number was temporally blocked for no reason. Funny enough I can recharge my number. the service is bull no one know what the are doing there its a mess

0
Replies (1)
Vodacom
Vodacom's reply23 Nov 2021, 06:39
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team